Refund policy

• With the mission and desire to bring the beloved flavors of our homeland closer to you, VietShop carefully and passionately seeks out and curates products from the largest eCommerce platforms in Vietnam. These are not just items, but also pieces of culture, fragments of each person's memories, and a little piece of home that VietShop will serve as the bridge to deliver right to your door.
• Due to this unique international ordering and shipping process, we regret that we are currently unable to apply a standard return and exchange policy.
• However, your satisfaction is our top priority. In the event that an order is damaged during shipping or there is an error with the product, please contact our customer service department with accompanying photos within 7 days, so that we can assist you and provide the most satisfactory solution.